Palette Collectiw has a 7 day return policy
We have a no refund policy; meaning we will happily replace the product for another size (if available), a different item or a gift card. Please keep in mind that the difference in the amount must be settled before the new product is sent out.
When returning a product, it has to be unworn and unwashed, returned within 7 days after your purchase, in the same condition in which you received it, with the original packaging; unless arranged otherwise.
Please email us when you want to start the process of returning an item. You will be responsible for paying the shipping costs for returning and receiving your item. Unfortunately, sale or discount items cannot be returned.
Thank you for your understanding and loyal support.
Palette Love xxx